商务英语考试(BEC)中级模拟试题（三）(4)

PART FIVE
Section B
Questions 41-45
. Your friend works as secretary in a British company in China. He has written a letter in answer to a Canadian Customer's complaint.
. In each line there is one wrong word.
. For each numbered line (41 -45) write the correct word in the space on your Answer Sheet.
Example :
Mr. Davidson works hardly every day and he is a model worker ...hard...
Dear Mrs. David,
I received your letter dated December the 21st complaining
41. about the qualify of our TL135 camera! checked with our
42. manager and I am now answer your questions: Your can mail
43. the flawed camera to us and paying the postage by yourself. Then
44. upon receiving your package, we'll immediate send you a new one.
45. And the postage is on us. I look forward to hear from you.
Thank your for your letter.
二.WRITING
PART ONE
Question 46
You have received a fax from a customer who in the fax complained that he had received 100 GREen colour bicycles instead of 50 green and 50 blue colour bicycles. In order to solve the problem and find out the facts ,you write a short note to the warehouse.
. Write a short note to Mr. Randy Simon ,who is in charge of delivering goods from warehouse.
. Tell him about the claim.
. Mention the date of delivery.
. Ask for the duplicate invoice. .
. Write 30-40 words on your Answer Sheet.
PART TWO
Question 47
you work for Alla ,a shop which sells upmarket clothing. You are asked to find a way to increase the profits of your shop.
Read the following figure showing the results of a survey of two upmarket specialty shops.
Point A refers to your shop. Point B refers to Betty Fashion shop ,your main competitor, near your shop.
. Use the figure to write a report (about 100- 120 words)recommending ways of improving the quality and pricing of your shop.
. Write on your Answer Sheet.
附图
三. LISTENING
PART ONE
Questions 10-12
. You will hear three face to face conversations.
. Write down one word or number in the numbered spaces on the forms below.
Message One. Questions 1 -4
Application Form
Name : Sally King Sex : Female
Age : ( 1 )...Address : (2 ) ...Forest Road
Contact No: 981 . 332 . 981
Experience : sold books door to door for (3)...Publishing
House
Applying for: 8 : 00 to 8 : 30 on Monday, (4)...Friday morning
Message Two. Questions 5-8 .
Resistration
Data: 1st Sept. Time: 10:10
Name: (5)... Sex: M
Passport Number : 76689158
Room No : (6)...
Staying Time : 17th Sept (7) ...Sept.
Price Rate : (8) ...

Message Three. Questions 9- 1 2
Ticket Booking Card
Name: (9)...Sex: male
Nationality : (10) ...
Passport No : 8469703
Flight No : Flight (11) ...
Destination : (12) ...
Date : 7th June Time : 2 : 50pm.
PART TWO
Questions 13-22
Section One
Questions 13-17
. You will hear five short pieces.
. For each piece decide how much is the total amount the speaker is talking about.
. Write one letter (A-H) next to the number of the piece.
. You will hear the five pieces twice.
13...
14...
15...
16...
17...
Amounts
A 51 pounds
B 17 pounds
C 2.16 pounds
D 1.85 pounds
E 16 pounds
F 1.36 pounds
G 2.42 pounds
H 1.45 pounds